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Steigenberger Frankfurter Hof - Frankfurt am Main

Am Kaiserplatz, Frankfurt am Main, Germany, 60311  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Steigenberger Frankfurter Hof - Frankfurt am Main

Wi-Fi
Parking

EUR 20 per day

Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

A la carte restaurant

Cafe

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Spa and relaxation

Jacuzzi

Massage

Turkish bath

Spa & wellness centre

Editorial review:

This 130-year-old hotel Frankfurter Hof Steigenberger was a favorite of the philosopher Schopenhauer, and now is a favorite of businessmen due to its spacious rooms, selection of meeting rooms, dedicated staff, and New French restaurant. However, some critics felt that the service wasn't anything special and that the hotel is becoming dated.

Verified Reviews:

  • Poor service - Nice bar - Would stay here again
  • Shower was good - Tv was large - Good bed
  • Beautifully furnished - Decor is classic - Bathrooms are fabulous
  • Valet-parking is available - Room was lovely - No pool
  • Free internet - View over the city - Small lobby

Overview

Steigenberger Frankfurter Hof Hotel provides guests with an attractive accommodation in a financial area of Frankfurt am Main. The hotel was opened in 1876 in a 5-story historical building and renovated in 2012.

Guests can get to Fair Frankfurt in 20 minutes on foot. The venue is set within 1 km from Frankfurt am Main city center.

The hotel boasts close proximity to nightclubs and pubs.

Frankfurt International (rhein-main) airport is a 20-minute drive from the property.

Rooms

Steigenberger Frankfurter Hof Hotel offers individual rooms with a panoramic view of the city featuring free Wi-Fi, a mini bar, central heating, a safe and a Nespresso machine. They are furnished with a classic décor.

Eat & Drink

Residents can have breakfast in the restaurant. The restaurant offers fine French meals in an informal atmosphere. Guests can dine at the pizzeria Iroha, which is about 50 meters away.

You can start your day with a buffet breakfast, which costs EUR 35 per person per night. 

Services

Corporate travelers can use computer equipment, a video projector and a meeting room available on site.

Relax

Leisure facilities in Steigenberger Frankfurter Hof Hotel include a sun deck, a courtyard and barbeque grills. A gym, yoga classes and a fitness center are among the on-site facilities.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at EUR 20 per day.

Year renovated:   2012.  Number of floors:   5.  Number of rooms:   303.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • No wheelchair access
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Bicycle storage
  • Lobby
  • Multilingual staff
  • Smoke detectors
  • Mobile phone network

Sports & Fitness

  • Fitness centre
  • Cycling

Services

  • Airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Half board
  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Bar/ Lounge area
  • Outdoor dining area
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Babysitting/Child services
  • DVDs/ Videos for children
  • Children's menu

Spa & Leisure

  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Library

Room features

  • Air conditioning
  • Individual heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries
  • Lighted makeup mirror
  • Bathroom telephone

Self-catering

  • Mini-fridge
  • Electric kettle
  • Cookware/ Kitchen utensils

Bedroom

  • Down/Feather pillows

Media

  • Flat-screen TV
  • Hi-Fi
  • Internet television
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 7 years
Existing bedding FREE
Extra bed EUR 55
One child
8 - 16 years
Extra bed EUR 55
Children above
16 years or adults
Extra bed EUR 90
Maximum capacity of cots and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are allowed on request.

How to reach hotel

hotel Steigenberger Frankfurter Hof - Frankfurt am Main Frankfurt am Main location
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Hotel Address:

Am Kaiserplatz, Frankfurt am Main, Germany, 60311

Get directions
Airports
Train
  • Frankfurt Central Station
    3000 ft
Underground
  • Willy-Brandt-Platz
    700 ft
Restaurants
  • Iroha (cuisine: Japanese)
    200 ft
  • Oscar's
    300 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    5
  • Number of rooms:
    303

Hotel Awards

GermanHOTEL AWARDSRecommendedFrankfurt am MainSteigenberger Frankfurter Hof

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Germany

Use Badge

Rooms and availability

Steigenberger Frankfurter Hof photos Exterior Hotel information
Grand Deluxe Double Room
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Living room
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Soundproofed windows
  • Connecting room
  • Voice mail
  • Telephone
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Walk in shower
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Phone in bathroom
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Kitchen unit
  • Glassware
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
  • Radio
Steigenberger Frankfurter Hof photos Room Deluxe Room
Deluxe Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Steigenberger Frankfurter Hof photos Room
Studio Suite
  • Max occupancy:

    6 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Balcony
    • + More
  • General:Safe deposit box
  • Facilities for disabled
  • Slippers
  • Patio
  • Work desk
  • Seating area
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Soundproofed windows
  • Outdoor furniture
  • Telephone
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Walk in shower
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Guest toilet
  • Bedding:Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Outdoor dining area
  • Dining area
  • Glassware
  • Bottled water
  • Fruits
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
  • Radio
Steigenberger Frankfurter Hof photos Room
Junior Suite
  • Room size:

    500 sq. feet

  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Coffee machine
    • Bathtub
    • + More
  • General:Safe deposit box
  • Facilities for disabled
  • Slippers
  • Work desk
  • Seating area
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Soundproofed windows
  • Telephone
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Walk in shower
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Glassware
  • Bottled water
  • Wine or champagne
  • Chocolate or biscuit
  • Fruits
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
  • Radio
Steigenberger Frankfurter Hof photos Exterior Hotel information
Superior Room
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 1 Single bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Soundproofed windows
  • Connecting room
  • Voice mail
  • Telephone
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Phone in bathroom
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchen unit
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
  • Radio
Steigenberger Frankfurter Hof photos Exterior Hotel information
Superior Single Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
Room Description:

Superior|Superior Single Room (Double bed)

Steigenberger Frankfurter Hof photos Room
Deluxe Room
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Soundproofed windows
  • Connecting room
  • Voice mail
  • Telephone
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Phone in bathroom
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchen unit
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
  • Radio
Steigenberger Frankfurter Hof photos Room
Deluxe Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Deluxe|Deluxe Single Room (Double bed)

Steigenberger Frankfurter Hof photos Room Junior Suite
Junior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Living room
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Phone in bathroom
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchen unit
  • Media:Television
  • Wake up service
  • Radio
Steigenberger Frankfurter Hof photos Room Suite
VIP King Studio
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Living room
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Phone in bathroom
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchen unit
  • Media:Television
  • Wake up service
  • Radio
Steigenberger Frankfurter Hof photos Room Executive Suite
Executive Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Living room
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Phone in bathroom
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchen unit
  • Media:Television
  • Wake up service
  • Radio
Room Description:

Suite|Executive Suite King Bed

Steigenberger Frankfurter Hof photos Room
Executive Suite
  • Max occupancy:

    6 persons

  • Bed type:

    1 Single bed, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Coffee machine
    • Bathtub
    • + More
  • General:Safe deposit box
  • Facilities for disabled
  • Slippers
  • Work desk
  • Seating area
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Soundproofed windows
  • Connecting room
  • Telephone
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Walk in shower
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Guest toilet
  • Bedding:Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Glassware
  • Bottled water
  • Wine or champagne
  • Chocolate or biscuit
  • Fruits
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
  • Radio
Steigenberger Frankfurter Hof photos Room Suite
Presidential King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Living room
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Phone in bathroom
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchen unit
  • Media:Television
  • Wake up service
  • Radio
Steigenberger Frankfurter Hof photos Room
Presidential Suite
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Bathtub
    • Balcony
    • + More
  • General:Safe deposit box
  • Facilities for disabled
  • Slippers
  • Patio
  • Work desk
  • Seating area
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Soundproofed windows
  • Outdoor furniture
  • Connecting room
  • Telephone
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Walk in shower
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Bidet
  • Shower cap
  • Guest toilet
  • Bedding:Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Outdoor dining area
  • Dining area
  • Glassware
  • Bottled water
  • Fruits
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
  • Radio
Steigenberger Frankfurter Hof photos Room Suite
Royal King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Living room
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Phone in bathroom
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchen unit
  • Media:Television
  • Wake up service
  • Radio
Steigenberger Frankfurter Hof photos Exterior Hotel information
Royal Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Sauna
    • Jacuzzi
    • Bathtub
    • + More
  • General:Safe deposit box
  • Facilities for disabled
  • Slippers
  • Work desk
  • Seating area
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Soundproofed windows
  • Telephone
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Walk in shower
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Bidet
  • Shower cap
  • Guest toilet
  • Bedding:Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Dining area
  • Kitchenette
  • Microwave
  • Refrigerator
  • Kitchenware
  • Stove
  • Bottled water
  • Fruits
  • Dishwasher
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
  • Radio
Grand Luxe Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
Room Description:

Standard|Twin/Double room - Grand De Luxe

Grand Deluxe Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Deluxe|Grand Deluxe Room

Guest Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Suite|Studio Suite, 1 King Bed

King Studio
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Suite|Studio Suite King Bed

Standard Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Suite|Suite

Junior King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Junior Suite|Junior Suite King or Twin Bed

Superior King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Superior|Superior Room Queen double twinor Kingsize Bed

Steigenberger Frankfurter Hof Location

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  • Current hotel
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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Hessen-Center3.9 mi
    Borsigallee 26
  • Langener Waldsee6.9 mi
    Kleinseeschneise
  • Main-Taunus Zentrum6.7 mi
    Main-Taunus-Zentrum 1

Near the hotel

  • The Hauptwache1500 ft
    An der Hauptwache

    Restaurants nearby

    • Iroha200 ft

      Address: Bethmannstrasse 35
      Phone: 69219 949 30

      60% likes this, based on 33 reviews
      Cuisine: Japanese
      Price Range: USD 35 - USD 136

    • Autorenbar Im Steigenberger Frankfurter Hof200 ft

      Address: Am Kaiserplatz
      Phone: +49 69215118

      80% likes this, based on 46 reviews

    • Coffee Fellows300 ft

      Address: Kaiserstr. 14
      Phone: +49 069 21089787

      71% likes this, based on 41 reviews

    • Oscar's300 ft

      Address: Kaiserplatz
      Phone: 69215150

      75% likes this, based on 94 reviews

    • Kamon Sushi-Bar300 ft

      Address: Friedensstr. 3
      Phone: 692400988

      72% likes this, based on 33 reviews
      Price Range: USD 26 - USD 101

    Hotel information
    • Check-in:
      from  12 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2012
    • Number of floors:
      5
    • Number of rooms:
      303

    Hotel Awards

    GermanHOTEL AWARDSRecommendedFrankfurt am MainSteigenberger Frankfurter Hof

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Germany

    Use Badge

    Cities nearby
    • Offenbach am Main hotels - 5 km
    • Bad Vilbel hotels - 8 km
    • Eschborn hotels - 9 km
    • Dreieich hotels - 10 km
    • Neu-Isenburg hotels - 6 km
    • Muehlheim am Main hotels - 11 km
    • Maintal hotels - 12 km
    • Schwalbach am Taunus hotels - 11 km
    • Heusenstamm hotels - 11 km
    • Steinbach im Taunus hotels - 10 km

    Steigenberger Frankfurter Hof Reviews

    Guest reviews are submitted by our customers after their stay at Steigenberger Frankfurter Hof

    8.2
    FabulousBased on538 reviews

    Rating by category:

    Location
    8.8
    Rooms
    8.0
    Service
    8.2

    Guest reviews

    • Couple
      7.4

      It has a good location and staff. The brackfast was wanderful.

      *The price is a bit high. *The way they organize the beds as bad. they put two bed sheets aside on one king size bed. *Also, elevatore needs re-innovation. *The internet to is not free of charge like most hotels. *The picturs of the rooms are for the royal rooms. Most of the remaning things were OK.

    • Single
      4.6

      No double room,no mineral water,no airco like ordered.I had to ask 4 times to have 2 more pillows.I asked a quiet room: building works in the street

    • Single
      10.0

      Staff was very professional especially the bar tender & the people handling the reception.Very clean & neat hotel,well organized. The passion of the past lies all around the hotel,it seems that a lot of events took place there.Prime location, near the shopping area Zeil. All sub- ground trains front the hotel.The surrounding area was just great. A small walking distance about 10 min. to the train main station. It was simply the best & sure I'll be taking my wife & kids next time going to Frankfurt. Buy the way don't forget to try the Oscor restaurant, service & food are just great.

      Internet is very expensive in room. No free wireless in lobby.Bottle of water in room by 7 € ! The breakfast is great,but extremely expensive (32€).

    • Family with children
      8.2

      service and staff excellent they go out of they way to make one feel comfortable and special breakfast very enjoyable and good food being served in restaurant

    • Single
      7.0

      As soon as you arrived at this hotel speaks for itself beautiful, well preserve history from the past inside and out.

      standard room was like 3 star disappointed it was very different shown online. Furtthermore didn't notice after checking out it was not the room I met be in. Make sure to check on arrival document is correct.

    • Single
      8.8

      The staff were quiet during evenings and nights, room was well airconditioned. Very good bed for nice rest.

      My credit card was charged an extra charge of about Euro 250. The lady at reception at first struggled to tell me why, and asked a man working at the desk, then she returned and said, that they 'usually' charge this in case I use something in the room, or something is damaged. I find that if it was usual, why did she not know about it ?? And they should definitely ask and notify and get permission from me before they can just charge my card. Its been more than one week since I left the hotel, and they have not yet paid back my money, a bit of a cheeck !

    • Older travelers
      9.2

      The facilities and service levels were very good.

    • Single
      6.2

      Location is excellent.

      Hotel does not live up to the 5 star classification. No attention to details from the personnel. Several technical issues with the (refurbished) room . Hotel restaurant expensive and poor quality. Many better options just around the corner. After (finally) complaining about a lot of small things that went wrong there was no effort from the hotel management to have a quest leave with a positive feeling. Another lost chance.

    • Group of friends
      7.0

      Customer service was excellent

      Old rooms at floor 4! The tv year model was from second world war and the beds could have been better at their rate.

    • Family with children
      10.0

      Very big n comfortable rooms everything was great

    • Group of friends
      9.6

      I like the outside decoration of the hotel & location

      The internet is not fast

    • Single
      6.6

      Good location. Great breakfast.

      The still water in the room is not still - I didn't find this out until I opened it. I was then charged 15 Euros for a bottle of still water. My window was broken and staff couldn't close it properly so I find it hard to sleep with the outside noise of what I presume to be air conditioning units. The room was very small for the high cost. I've spent a quarter of the price for a similar sized room in other hotels.

    • Single
      7.4

      Proximity to restaurants and stores.

      Lack of coffee/tea machines in rooms - very inconvenient

    • Single
      7.4

      Location is unparalleled. Liked the breakfast with eggs fried on demand (and without extra cost to the already expensive breakfast, like seen in other luxury hotels). Staff is very kind and well prepared.

      Expected more from the spa, given the name of the frankfurterhof and the offer of other hotels in town. Also, paying internet connection 20 euro a day in 2011 -as common as it might be- is quite upsetting. The view was also the classic awful bottom of the class courtyard/kitchen views but maybe this happened because the superior double room is the lowest ranking room at the hotel, i don't know. I know the view can be beautiful from many other rooms.

    • Group of friends
      5.0

      I liked the prime location of the hotel, the cofé shop out side, the external design of the building...

      The room is too standard, less value for what we pay, the hotel policy and staff @ reception were un efficient and stiff for Booked.net's clients.

    How to reach hotel

    hotel Steigenberger Frankfurter Hof - Frankfurt am Main Frankfurt am Main location
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    Hotel Address:

    Am Kaiserplatz, Frankfurt am Main, Germany, 60311

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    Airports
    Train
    • Frankfurt Central Station
      3000 ft
    Underground
    • Willy-Brandt-Platz
      700 ft
    Restaurants
    • Iroha (cuisine: Japanese)
      200 ft
    • Oscar's
      300 ft
    Hotel information
    • Check-in:
      from  12 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2012
    • Number of floors:
      5
    • Number of rooms:
      303

    Hotel Awards

    GermanHOTEL AWARDSRecommendedFrankfurt am MainSteigenberger Frankfurter Hof

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Germany

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