Steigenberger Frankfurter Hof Hotel - Frankfurt am Main

Am Kaiserplatz, Frankfurt am Main, Germany, 60311  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Steigenberger Frankfurter Hof Hotel - Frankfurt am Main

Wi-Fi
Parking

EUR 20 per day

Luggage storage

Luggage storage

Locker room

24-hour

Late check-in

24-hour reception

24-hour room service

24-hour business center

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Coffee/Tea in lobby

Cafe

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Spa and relaxation

Reflex massage

Steam room

Turkish bath

Spa & wellness center

Editorial review:

This 130-year-old hotel Frankfurter Hof Steigenberger was a favorite of the philosopher Schopenhauer, and now is a favorite of businessmen due to its spacious rooms, selection of meeting rooms, dedicated staff, and New French restaurant. However, some critics felt that the service wasn't anything special and that the hotel is becoming dated.

Verified Reviews:

  • Poor service - Nice bar - Would stay here again
  • Shower was good - Tv was large - Good bed
  • Beautifully furnished - Decor is classic - Bathrooms are fabulous
  • Valet-parking is available - Room was lovely - No pool
  • Free internet - View over the city - Small lobby

Overview

The 5-star Steigenberger Frankfurter Hof Hotel stands in the center of Frankfurt am Main and provides a sun deck, a courtyard and barbeque grills. The hotel was opened in 1876, offering accommodation in a 5-story building designed in the Mediterranean style.

This hotel is about 1.8 km away from Fair Frankfurt. The property is set a 10-minute stroll from Frankfurt am Main center.

Steigenberger Frankfurter Hof Hotel offers a panoramic view to its guests.

The hotel is walking distance from Dom/Römer subway station and Schirn Art Hall Kunsthalle train station. Frankfurt International (rhein-main) airport is 15 minutes' drive from away.

Rooms

The rooms in Steigenberger Frankfurter Hof Hotel are fitted with a mini bar, flat-screen television, free Wi-Fi, central heating and a refrigerator. Some of the luxury rooms enjoy a view of the city. The guestrooms feature private bathrooms with a bidet, a separate shower and bathrobes along with an electric kettle, a dishwasher and coffee/tea makers as well as antique furniture.

Eat & Drink

A breakfast is served in the restaurant. An unique on-site restaurant serves dishes of French cuisine. Guests can dine at Iroha and Klosterhof located within a 5-minute walk of the property.

You can start your day with a buffet breakfast, which costs EUR 35 per person per night. 

Services

Business facilities at Steigenberger Frankfurter Hof Hotel include computer equipment, secretarial services and a meeting room.

Relax

Cribs, babysitting and a special menu are provided for guests with children. Such fitness options as a gym, yoga classes and a fitness center are available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

public parking is possible on site at EUR 20 per day.

Year renovated:   2012.  Number of floors:   5.  Number of rooms:   303.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Cycling
  • Yoga class

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Half board
  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • DVDs/ Videos for children
  • Children's menu

Leisure facilities

  • Sun terrace
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Steam room
  • Reflex massage
  • Library

Room facilities

  • In-room air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Separate dining area
  • Separate sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bidet
  • Bathrobe
  • Slippers
  • Room toiletries
  • Lighted makeup mirror
  • Bathroom telephone

Self-catering

  • Mini-fridge
  • Electric kettle

Bedroom

  • Premium bedding
  • Down/Feather pillows
  • Goose feather pillows

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • Paid movies/Video
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 7 years
Existing bedding FREE
Extra bed EUR 55
One child
Extra bed EUR 55
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are allowed on request.

How to reach hotel

hotel Steigenberger Frankfurter Hof Hotel - Frankfurt am Main Frankfurt am Main location
Show big map »

Hotel Address:

Am Kaiserplatz, Frankfurt am Main, Germany, 60311

Get directions
City Center
  • Frankfurt am Main
    1400 ft
Train Stations
  • Frankfurt Central Station
    3000 ft
Underground stations
  • Willy-Brandt-Platz
    700 ft
Restaurants
  • Iroha (cuisine: Japanese)
    200 ft
  • Oscar's
    300 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    5
  • Number of rooms:
    303

Hotel Awards

GermanHOTEL AWARDSRecommendedFrankfurt am MainSteigenberger Frankfurter Hof

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Germany

Use Badge

Rooms and availability

Grand Luxe Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Standard|Grand Luxe Room

Steigenberger Frankfurter Hof photos Room Deluxe Room
Grand Deluxe Double Room
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Soundproofed windows
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Bidet
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Steigenberger Frankfurter Hof photos Room Deluxe Room
Deluxe Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Phone in bathroom
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchen unit
  • Media:Television
  • Wake up service
  • Radio
Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Superior|Twin/Double room - Superior

Steigenberger Frankfurter Hof photos Room
Studio Suite
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Coffee machine
    • Bathtub
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Soundproofed windows
  • Housekeeping
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toilet
  • Bedding:Cotton sheets
  • Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Dining area
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Suite|Advance Purchase Studio Suite

King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Suite|Studio Suite, 1 King Bed

King Studio
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Steigenberger Frankfurter Hof photos Room Suite
Standard Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Phone in bathroom
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchen unit
  • Media:Television
  • Wake up service
  • Radio
Room Description:

Suite|SUITE STANDARD

Steigenberger Frankfurter Hof photos Room Junior Suite
Junior Suite
  • Room size:

    500 sq. feet

  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Coffee machine
    • Bathtub
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Soundproofed windows
  • Housekeeping
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Bidet
  • Toilet
  • Bedding:Cotton sheets
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Junior King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
Steigenberger Frankfurter Hof photos Room Superior Room
Superior Room
  • Room size:

    270 sq. feet

  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 1 Single bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Phone in bathroom
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchen unit
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Superior|Superior Room

Superior King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Steigenberger Frankfurter Hof photos Room Deluxe Room
Deluxe Room
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Soundproofed windows
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Phone in bathroom
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchen unit
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Steigenberger Frankfurter Hof photos Room Suite
Deluxe King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Living room
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Phone in bathroom
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchen unit
  • Media:Television
  • Wake up service
  • Radio
Steigenberger Frankfurter Hof photos Room Junior Suite
Junior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Phone in bathroom
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchen unit
  • Media:Television
  • Wake up service
  • Radio
Steigenberger Frankfurter Hof photos Room Suite
VIP King Studio
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Living room
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Phone in bathroom
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchen unit
  • Media:Television
  • Wake up service
  • Radio
Steigenberger Frankfurter Hof photos Room Executive Suite
Executive Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Living room
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Phone in bathroom
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchen unit
  • Media:Television
  • Wake up service
  • Radio
Steigenberger Frankfurter Hof photos Room Executive Suite
Executive Suite
  • Max occupancy:

    6 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Coffee machine
    • Bathtub
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Soundproofed windows
  • Connecting room
  • Housekeeping
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toilet
  • Bedding:Cotton sheets
  • Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Dining area
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Steigenberger Frankfurter Hof photos Room Suite
Presidential King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Living room
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Phone in bathroom
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchen unit
  • Media:Television
  • Wake up service
  • Radio
Steigenberger Frankfurter Hof photos Exterior Hotel information
Presidential Suite
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Soundproofed windows
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Bidet
  • Guest toilet
  • Bedding:Linen
  • Sofa
  • Dining:Mini-bar
  • Dining area
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Steigenberger Frankfurter Hof photos Room Suite
Royal King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Phone in bathroom
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchen unit
  • Media:Television
  • Wake up service
  • Radio
Luxury Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Deluxe|Room LUXURY

Steigenberger Frankfurter Hof Location

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  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Roßmarkt1000 ft
  • MainTower1000 ft
  • Gutleutverlag1400 ft
  • Weihnachtsmarkt1400 ft
  • Rent a tree an der Liebfrauenkirche1400 ft

Popular areas

  • City Center1000 ft
  • Pauls Church / Emperors Church1400 ft
  • Hauptwache1400 ft

Places of interest

  • Theaterplatz400 ft
  • k26400 ft
  • Euro700 ft
  • Goetheplatz1000 ft
  • Ebbelwei-Expreß1000 ft
  • Weihnachtsbaum auf dem Römer1400 ft

Amusement

  • KIA City Arena1000 ft

Monuments and Landmarks

  • Commerzbank Tower400 ft

Museums

  • Goethe Home & Museum700 ft
  • Goethe Home & Museum700 ft
  • Archeologic Museum700 ft
  • Archeologic Museum700 ft
  • Historical Museum Frankfurt am Main1400 ft

Theaters

  • Theatre and New Opera700 ft
  • Theatre and New Opera700 ft

Underground stations

  • Willy-Brandt-Platz400 ft
  • Willy-Brandt-Platz400 ft
  • Hauptwache1400 ft

Local attractions

  • Struwwelpeter Museum5100 ft
    Schubertstr. 20, Frankfurt
  • Senckenberg Natural History Museum 1.1 mi
    Senckenberganlage 25, Frankfurt
  • Palmengarten1.2 mi
    Siesmayerstr. 61, Frankfurt
  • Bethmannpark5200 ft
    Von-Bethmann-Park, Frankfurt
  • Frankfurt Zoo 1.2 mi
    Bernhard-Grzimek-Allee 1, Frankfurt

Near the hotel

  • Commerzbank500 ft
    Kaiserplatz, Frankfurt
  • Frankfurt Romans 1500 ft
    Roemerberg 27, Frankfurt
  • Jewish Museum 1200 ft
    Untermainkai 14/15, Frankfurt
  • St. Paul's Church 1500 ft
    Paulsplatz 11, Frankfurt
  • Goethe Museum700 ft
    Frankfurt, HesseGermany
  • Archaeologisches Museum900 ft
    Karmelitergasse 1, Frankfurt
  • Katharinenkirche1400 ft
    An der Hauptwache 1, Frankfurt

Restaurants nearby

  • Iroha200 ft

    Address: Bethmannstrasse 35
    Phone: 69219 949 30

    60% likes this, based on 33 reviews
    Cuisine: Japanese
    Price Range: USD 35 - USD 136

  • Autorenbar Im Steigenberger Frankfurter Hof200 ft

    Address: Am Kaiserplatz
    Phone: +49 69215118

    80% likes this, based on 46 reviews

  • Coffee Fellows300 ft

    Address: Kaiserstr. 14
    Phone: +49 069 21089787

    71% likes this, based on 41 reviews

  • Oscar's300 ft

    Address: Kaiserplatz
    Phone: 69215150

    75% likes this, based on 94 reviews

  • Kamon Sushi-Bar300 ft

    Address: Friedensstr. 3
    Phone: 692400988

    72% likes this, based on 33 reviews
    Price Range: USD 26 - USD 101

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    5
  • Number of rooms:
    303

Hotel Awards

GermanHOTEL AWARDSRecommendedFrankfurt am MainSteigenberger Frankfurter Hof

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Germany

Use Badge

Hotels nearby
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3 stars
0.9 km
National
4 stars
0.9 km
Cities nearby
  • Offenbach am Main hotels - 5 km
  • Bad Vilbel hotels - 8 km
  • Eschborn hotels - 9 km
  • Dreieich hotels - 10 km
  • Neu-Isenburg hotels - 6 km
  • Muehlheim am Main hotels - 11 km
  • Maintal hotels - 12 km
  • Schwalbach am Taunus hotels - 11 km
  • Heusenstamm hotels - 11 km
  • Steinbach im Taunus hotels - 10 km

Steigenberger Frankfurter Hof Reviews

Guest reviews are submitted by our customers after their stay at Steigenberger Frankfurter Hof

Average guest rating

8.0out of 10
Fabulous
Based on 459 reviews

Rating by category:

Location
8.8
Rooms
8.0
Service
8.2
Value
6.4

Guest reviews

  • Couple
    7.4

    It has a good location and staff. The brackfast was wanderful.

    *The price is a bit high. *The way they organize the beds as bad. they put two bed sheets aside on one king size bed. *Also, elevatore needs re-innovation. *The internet to is not free of charge like most hotels. *The picturs of the rooms are for the royal rooms. Most of the remaning things were OK.

  • Single
    4.6

    No double room,no mineral water,no airco like ordered.I had to ask 4 times to have 2 more pillows.I asked a quiet room: building works in the street

  • Single
    10.0

    Staff was very professional especially the bar tender & the people handling the reception.Very clean & neat hotel,well organized. The passion of the past lies all around the hotel,it seems that a lot of events took place there.Prime location, near the shopping area Zeil. All sub- ground trains front the hotel.The surrounding area was just great. A small walking distance about 10 min. to the train main station. It was simply the best & sure I'll be taking my wife & kids next time going to Frankfurt. Buy the way don't forget to try the Oscor restaurant, service & food are just great.

    Internet is very expensive in room. No free wireless in lobby.Bottle of water in room by 7 € ! The breakfast is great,but extremely expensive (32€).

  • Family with children
    8.2

    service and staff excellent they go out of they way to make one feel comfortable and special breakfast very enjoyable and good food being served in restaurant

  • Single
    7.0

    As soon as you arrived at this hotel speaks for itself beautiful, well preserve history from the past inside and out.

    standard room was like 3 star disappointed it was very different shown online. Furtthermore didn't notice after checking out it was not the room I met be in. Make sure to check on arrival document is correct.

  • Single
    8.8

    The staff were quiet during evenings and nights, room was well airconditioned. Very good bed for nice rest.

    My credit card was charged an extra charge of about Euro 250. The lady at reception at first struggled to tell me why, and asked a man working at the desk, then she returned and said, that they 'usually' charge this in case I use something in the room, or something is damaged. I find that if it was usual, why did she not know about it ?? And they should definitely ask and notify and get permission from me before they can just charge my card. Its been more than one week since I left the hotel, and they have not yet paid back my money, a bit of a cheeck !

  • Older travelers
    9.2

    The facilities and service levels were very good.

  • Single
    6.2

    Location is excellent.

    Hotel does not live up to the 5 star classification. No attention to details from the personnel. Several technical issues with the (refurbished) room . Hotel restaurant expensive and poor quality. Many better options just around the corner. After (finally) complaining about a lot of small things that went wrong there was no effort from the hotel management to have a quest leave with a positive feeling. Another lost chance.

  • Group of friends
    7.0

    Customer service was excellent

    Old rooms at floor 4! The tv year model was from second world war and the beds could have been better at their rate.

  • Family with children
    10.0

    Very big n comfortable rooms everything was great

  • Group of friends
    9.6

    I like the outside decoration of the hotel & location

    The internet is not fast

  • Single
    6.6

    Good location. Great breakfast.

    The still water in the room is not still - I didn't find this out until I opened it. I was then charged 15 Euros for a bottle of still water. My window was broken and staff couldn't close it properly so I find it hard to sleep with the outside noise of what I presume to be air conditioning units. The room was very small for the high cost. I've spent a quarter of the price for a similar sized room in other hotels.

  • Single
    7.4

    Proximity to restaurants and stores.

    Lack of coffee/tea machines in rooms - very inconvenient

  • Single
    7.4

    Location is unparalleled. Liked the breakfast with eggs fried on demand (and without extra cost to the already expensive breakfast, like seen in other luxury hotels). Staff is very kind and well prepared.

    Expected more from the spa, given the name of the frankfurterhof and the offer of other hotels in town. Also, paying internet connection 20 euro a day in 2011 -as common as it might be- is quite upsetting. The view was also the classic awful bottom of the class courtyard/kitchen views but maybe this happened because the superior double room is the lowest ranking room at the hotel, i don't know. I know the view can be beautiful from many other rooms.

  • Group of friends
    5.0

    I liked the prime location of the hotel, the cofé shop out side, the external design of the building...

    The room is too standard, less value for what we pay, the hotel policy and staff @ reception were un efficient and stiff for Booked.net's clients.

How to reach hotel

hotel Steigenberger Frankfurter Hof Hotel - Frankfurt am Main Frankfurt am Main location
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Hotel Address:

Am Kaiserplatz, Frankfurt am Main, Germany, 60311

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City Center
  • Frankfurt am Main
    1400 ft
Train Stations
  • Frankfurt Central Station
    3000 ft
Underground stations
  • Willy-Brandt-Platz
    700 ft
Restaurants
  • Iroha (cuisine: Japanese)
    200 ft
  • Oscar's
    300 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    5
  • Number of rooms:
    303

Hotel Awards

GermanHOTEL AWARDSRecommendedFrankfurt am MainSteigenberger Frankfurter Hof

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Germany

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